Appointy integrates with Google Checkout
This is going to be a great news for those who accept payments through Google Checkout. We are releasing Google Checkout in Beta today.
How to enable Google Checkout?
- Login to your Appointy administrator area.
- Go to Settings–>Prepayment option.
- Scroll down to find Google Checkout settings.
- Copy “Merchant ID” and “Merchant Key” and additional settings that can be found from Google Checkout settings page.
Note: Google checkout is in Beta and for any bugs or suggestions please contact us at contact@appointy.com
Appointy gets a Knowledge-Base
Find instant solution to your question about Appointy from our Knowledge-base. http://help.appointy.com
Like everyone, we hate to wait. But with 23000+ businesses using Appointy, it becomes almost impossible to reply to every email instantly. We always listen to our customers and try to improve interface to reduce the number of general support queries per day. We are still trying to improve and with version 3.0 launch hoping to bring general support request to almost zero.
“Appointy – The Most Powerful Scheduling Software on the Planet” – As said, Appointy has features that no other scheduling software offers till date. Starting from “Back-to-back Booking”, “Recurring Booking for Customers”, “Quantity Booking” etc, has increased the learning curve and hence every setting needs time to understand.
With a view to provide instant support to our customers, we are announcing our knowledge-base. Our knowledge-base is 20% now and will grow with support emails received daily.
Please feel free to search for an instant solution.
Cheers!
- Appointy Team
Appointy update 2.95 released
With Appointy 2.95, we have tried to change the code logic that would help us in releasing the updates faster in future. Here are a few things that you will notice in 2.95.
Better speed:
- Appointy became slow for Businesses having 10K+ customers. We have optimized the entire code and now Appointy is much faster and loads under 5 seconds.
- Improvement in availability search algorithm. It is 5x times faster than before.
Better Design:
- We have removed the entire header in Admin area and made better use of the space. Things used frequently are brought under bigger tabs for easy access.
- Client side also has many improvements not visible at first sight but you will realize as you will use.
- There are many functional changes to the Mobile site.
- Scheduling from Facebook page got even better and wider.
More powerful Discount feature:
- Cool new discount’s landing page. Try creating a discount coupon and promote it to yourself. Click on the link to get to the Discount’s landing page. You will definitely love the new animated look.
- Discount as a Deal: We have introduced a new setting in discount that will allow you to control the number of bookings. You can use this setting and promote a discount coupon as a deal.
- Discount Promotion: Single click promotion of discount coupon to all your existing clients through Emails. (Due to technical issues, we have taken this feature for time being. It will be back again soon. But we promise that it would be worth waiting.)
New parameters for Automatic staff selection: When staff selection is not mandatory and based on your Business requirement you would want to allot services based on certain parameters like
- Most Free Staff based on Time.
- Most Free Staff based on Number of Appointments.
- Most Busy Staff based on Time.
- Most Bust Staff based on Number of Appointments.
- Custom order
Appointy improving productivity – A case study
“Appointy didn’t just solve our scheduling challenges, it allows our staff to focus their effort on faster, better quality video production. Appointy is saving us time, money, and allowing our staff to work more efficiently for only pennies a day.”
What an amazing and rewarding surprise we found on our e-mail inbox yesterday morning!
We received a video testimonial from an Appointy client, “Southern Channel, Charter Cable – Channel 18″, which made the start of 2012 an absolute bliss. See how Appointy.com is helping clients around the world. We are truly honored by this gesture and could not be more thankful. Days like this encourages everyone at Appointy to race the bar and to succeed our clients’ expectations.
Who would have thought 3 years ago when Appointy began with a small idea but with great expectations, that Appointy would be leading the scheduling software era, with over 19,000 business in 78 countries. It all started in a small bedroom office, in a small town; but we have proven today that big ideas can come from anyone, big success stories can come from anywhere. All you need is a strong determination, a clear vision, and to never loose your principles along the way.
Case Study – SOUTHEASTERN CHANNEL, CHARTER CABLE CHANNEL 18
//CHALLENGE
Deploy a web based scheduling system to a team of over 30 designers, videographers, editors, and reporters in a busy television broadcast environment.
// SOLUTION
Appointy online scheduling system integrated directly into a WordPress intranet website that allows producers, staff, and external clients to seamlessly schedule channel resources.
- Appointy allows our team to get things done faster, more efficiently, and ensures everyone seamlessly works together. Covering more than 3 parishes (counties) the Southeastern Channel’s fast paced – high–‐energy production environment can’t afford scheduling errors. Appointy allows us to ensure every production is completed professionally; with particular attention to ensuring all public interaction represents the high standards expected by the university.
- Utilizing Appointy’s state of the art web–‐based resource management and scheduling features we’re always one step ahead. The system is the only one that offers a turn–‐key solution for scheduling, staff resource management, and organization wide calendar synchronization.
- Production and support staff all love using Appointy! With its easy to use interface and robust customization features our organization was up and running in less than 30 minutes. Because Appointy is so easy to use scheduling appointments and resources is no longer a chore and the real value of resource management is something our entire organization benefits from.
- Appointy is everywhere all the time. A hosted application like Appointy allows our organization to focus on what we do – video production – not manage an IT infrastructure to organize our resources. Even the most novice computer user can quickly orient themselves with Appointy, but when you need help or have questions Appointy’s knowledgeable staff is always quick to respond and eager to help!
Happy New Year 2012 with a recap.
Happy New Year 2012 from all at Appointy!!!
Have a super memorable new year celebration. May love, courage, good fortune, and happiness fill your life in this new year. Leave 2011 without regrets, only good lessons. Everything we missed this year let’s make up on the next! Let’s make sure 2012 is a year to remember, a year of good fortunes and infinite success!!!!
Over the past 5 years, Appointy has embraced a culture of open innovation and out of the box thinking in the online scheduling industry. With all the customer’s inputs, requests, complaints, love, support and patience, Appointy has evolved to latest 2.9 version with 19000+ businesses in 78 countries. Every few seconds, we book an appointment somewhere in the world.
We were the first one to realize that scheduling software will be the future of daily deal industry and brought discount coupon feature with version 2.0 released in Oct 2010.
In 2011, we brought very innovative features including improved repeat booking, capacity booking, IPad web App, Mobile web app, Facebook integration and also improved the overall experience of Administrator, Staff & Client interface.
In terms or of features and early innovation, Appointy is still the Market leader. Here is why:
1. Appointy is still the only scheduling software that allows booking of multiple services at once. For example, your clients can select service haircut and haircolor at once and Appointy will only bring the times when both can be done in a row.
2. Appointy is the only scheduling software that allows customers to select quantity based on the capacity set by administrator for a particular service & time.
3. With only Appointy, you can set times to open in a particular order. For example, you can open evening hours only when afternoon time slots are full or open 10:00 AM only when 9:00 AM is booked. No other scheduling software does that till date.
3. Appointy is the only scheduling software that allows your customers to book an appointment with their Facebook or Gmail login. Clients can book an appointment without keyboard with a few clicks.
4. Appointy is the only scheduling software available in 21 languages.
5. Appointy is the only scheduling software in which business hours works at service & staff level. It means that any service can be performed at any time. For example, a staff can perform hair color only on wednesdays from 4:00 PM to 7:00 PM.
6. Appointy is the only software to provide email customization that are sent to clients.
and much more… Try it today and see for yourself.
In 2012, you can expect more innovative features that should bring you hell lot of customers without any extra effort.
Appointy Update 2.9 is now Live
Here is a list of features launched with update 2.9
1. Much improved recurring/repeat booking for your clients: Whether your client schedules 2 appointments or 20 appointments, our new interface will blow your mind 
2. Quantity with recurring booking feature – First recurring, then quantity booking and now its time for quantity with recurring booking. Allow your clients to book seat for more than one person for multiple days.
3. Free timeslots with available Quantity – Now, your client can see the number of seats available at a particular time. For example, 10:00 AM (4), 10:30 AM (2) …
4. Echeck payment status – Payments made through echeck on Paypal will now be marked with a status as “Echeck Payment”. Such appointments would be treated as unapproved regardless of the payment settings. Administrators can approve such appointments manually.
5. Block day, date or time for all staff at once.
6. The word Quantity can now be renamed to something more meaningful depending on your business. For example, tutors can call it “Seat” to make it look like “1 Seat Available”.
7. Much improved Agenda view – You will have to use it to find the minor tweaks we have done to make your life easier.
8. Clean Mobile interface for your clients with ability to Autologin.
9. Ability to Autologin for Admin, Staff and Clients on your IPhone, IPad, Android, PC or MAC.
and much more…
Appointy update 2.8
Here is a list of main features which are coming next week in our update#2.8
- Create your own theme: Match your Appointy calendar’s color to your website with our easy to use graphical “Custom Theme Builder”.
- Improved “Day view”: Improved icons with color coding to differentiate between Approved, unapproved, Paid and Group bookings.
- Improved “Agenda View”: You will be able to differentiate between unapproved, approved or paid bookings with a single view. Failed bookings can also be viewed directly on the “Agenda View”.
- Track Appointments: Track from where and how your appointment was booked. Was it booked from PC, Mobile or IPad? Was it booked as a result of Appointy’s social channels like Social Promotion, Review Promotion, Email Marketing or was it booked from Facebook, twitter etc. Everything is now traceable.
- Track Users: Track from where your customers are coming.
- Improved Customer tab: Much improved customer tab with different tabs for Upcoming and Past appointments.
- “Social Login” on Mobile: Like desktop or PC version, now your clients can log-in with their Facebook and Gmail account from their Mobile phone also to book an appointment with you.
- “Social promotion” on Mobile: Like desktop or PC version, now your customers can invite their friends to your business after making an appointment through mobile phone also.
- Improved Mobile administrator: Much improved mobile version of Administrator area with lot of functionality.
- Improved “Discount Coupon” button: Made improvement to the “Apply” discount button on the customer tab.
Do let us know what you think about our update 2.8
Post Update: August 30th, 2011 - Update 2.8 is live on all accounts.
Appointy update : 2.7
From today, we are added a new category “Update” to our blog that will track updates. Every month, we release new features and bug fixes. We will post a brief of the changes done in every update.
Today, with Appointy 2.7 update, we are launching:
Much improved “Social promotion”: Now you can customize “Social Promotion”. Earlier, you were only able to set a discount. Now you can be creative and design your offer. Offer can be a discount on a service or an incentive to promote your business. If you don’t know about “Social Promotion” then please contact us and we will help you design a “Social promotion Strategy for you”.
Offer Coupons: Now you can create “Offer Coupons” like “Discount Coupons”. For example, now you can offer free delivery or free stuff to clients. You will need to create an “Offer Coupon” from “”Promotions”–>”Discount Coupons” and promote it on your social channels or emails. Your clients can enter the “Offer Coupon” at the time of booking.
Improved IPad interface: Now drag & drop appointments to reschedule appointments on your IPad.
Above all, there are many bug fixes and flow improvements. We will be writing more about these new features and fixes in our coming blogs this month. Stay Tuned!
As always, if you have any question then please feel free to contact us at contact [at] appointy.com. We are here to help.
TIP: How Appointy’s “Ask-a-Review” feature can help in viral growth of your business.
In today’s world, reviews have become a key part of a business success story. There are many websites that are already providing local reviews for many years. So the question is, how Appointy is different from those?
There are three things which make Appointy unique:
- Reviews posted on Appointy can only come from genuine registered clients. Any client who books an appointment with a registered business can post a review.
- Reviews posted on Appointy are “Google search engine friendly” and will be crawled by Google. This improves your local search engine rankings.
- After a review is posted, a client can then post it to his/her Facebook or Twitter profiles. All of his/her friends on these social channels will see it as a personal recommendation, which will help spread your word-of-mouth.
Here is how it looks after a client posts a review:
How to request a review from a client?
Appointy will not automatically send an email request to your client, asking to review your services/business. We allow you to select the client(s) from whom you want to receive a review. Go to “Agenda view”, click on “Ask-a-review” next to the appointment, then an email will be send to your client.
The best time to ask for a review is right after the service was performed. If you send your request during this first 24 hours, you will have a better chance to successfully receive a review.
Please do not hesitate to send us your questions or comments.
Post reviews on your Business Facebook Page.
How many times have you felt like telling everyone about a great feedback or review from a client? New clients most certainly check your reviews before trying your services. But what about your existing clients? Don’t you think that sharing other’s experiences with your existing clients would increase your business too? With this thought, we are launching a new feature that will allow you, as an administrator, to post reviews from your clients to your Facebook page.
Every time you post a great review on Facebook, your existing clients will read it and get more confidence about your service(s) and business. A regular post will create a brand image in client’s sub conscious mind.
This feature will not only help create your brand but also help you promote your services. Wondering how exactly? Here is an example: A client of a beauty salon posts about her/his new hairstyle and how great it looks. This will create a buzz and curiosity within your clients; promoting your services and business.
Here is how it works:
- The Administrator will ask a client for a review.
- The Client will post a review. This review will be promoted on your client’s social channels with his permission/approval.
- The Administrator can see the review in the “Reports-Reviews” section with a new link called “Post to Facebook”. Then with one click the Administrator will post it to their business Facebook Page and Profile.
(Note: If the link is not found, then go to Mashups-Facebook option and link your Facebook Page.)