Business hours on Appointy are generated by linking Staff and Services together. Any staff can perform any service at any time of the day.
We have always listened to our customers and customized Appointy to make room for their business. This has increased the learning curve of our application and some customers had hard times in understanding the way it works. At Appointy, we believe that if a customer is having problems in understanding a feature then it simply means that we still have to work on the interface. That is why, today we are announcing a completely worked out new interface for setting availability and non-availability of a staff.
At Appointy, we assume that any business can have 2 kinds of Staff – Regular or Guest Staff. A schedule is generated by combining Regular work times, Additional work times and Future Unavailability.
Setting availability of a staff:
Regular work times (Staff will have regular work times everyday): Regular work times are for regular working staff. Regular work times are assigned by linking staff to a service on weekdays.
Additional work times (Staff will work extra on certain days or times): Allow a regular staff to work on times other than regular working hours (like 1:00pm on this Sunday) or assign services to a guest staff. You can also use this feature to setup different availability for each season. For example, staff can perform all services from 10:00 AM to 6:00 PM in winter and from 7:00 AM to 3:00 PM in summer.
Additional work times are not dependent on regular work times. So, adding 10:00 AM to 2:00 PM for any service will open up regardless of times entered in regular work schedule.
Note:Both regular and additional work schedule depends on time slot setting. For example, if time interval is set to 30 minutes then times will be available on half hour scale like 10:00, 10:30, 11:00 etc and any time entered on a different scale like 10:15 will not be shown as available.
Setting unavailability of a staff
Future Unavailability (Staff can be absent on a date or time): Block a date or time in future (Example, Staff will not work on Christmas). Personal events on Google calendar can also be blocked.